Festival FAQ
Q: How do I purchase tickets?
A: Tickets are available now – Click Here to Purchase (you will be redirected to our secure ticket portal)
Q: Where is my ticket?
A: Since a number of tickets to this event were purchase last year, many people asked us to hold their tickets and have them waiting at the hotel. That’s exactly what we’ve done! When you arrive at the Crowne Plaza Resort, come into the main lobby and you will see the Bluegrass Hospitality Desk on your left, where we will provide you with your tickets. You may check into your room at the front desk of the hotel. Tickets will be required for entrance into all of the shows (sunken lobby and grand ballroom). Please wear your tickets (name badges) at all times.
Q: When can I check in?
A: The Crowne Plaza Resort can check you in as early as 9:00 AM Friday, as room availiability permits. You will be checked in as soon as the room is ready. While there is not guarntee for an early check in, we expect the hotel to be less than half full Thursday night, so there is a good possibility you can check in as early as you arrive.
Q: Who is playing and when?
A: Music will be played in the sunken lobby and in the Grand Ballroom. Please see the performance schedules for the Grand Ballroom as well as the Sunken Lobby. Performance schedules will be posted in the main lobby of the hotel. Music will be played in the Sunken Lobby and in the Grand Ballroom.
Q: What if I have questions?
A: There will be staff located in the lobby of the Crowne Plaza Resort at the Bluegrass Hospitality Desk to assist you. Or, you may call Milton via radio from the front desk.
Q: What else is there to do?
A: The Asheville Convention & Visitors Bureau will have a desk in the main lobby of the Crowne Plaza Resort and will provide you with information and directions to shopping which includes two large regional malls, the downtown area, and the marvelous Biltmore Village, located just outside the Biltmore Estate. In addition, there is the large River Ridge Outlet Mall, as well as many antique shops in the downtown area. Much more is available; just ask the front desk. The Crowne Plaza Resort also has golf (weather permitting).
Q: What about jammin’?
A: There will be pickin’ around the clock in the halls, rooms, lounge, sunken lobby, and foyer. The entire hotel is reserved for bluegrass fans and performers – It’s all yours, so just have at it! There is one quiet wing in the hotel and in that area we respectfully request that there be no jammin’
Q: What about next year?
A: You can make reservations for next year while you are at this year’s show. No payment is necessary this year to reserve your room for next year. We’ll be glad to hold it for you. Anyone who has a room at the Crowne Plaza Resort may have a room next year simply by notifitying the Bluegrass Hospitality Desk in the main lobby beginning Saturday afternoon. Payment arrangements for tickets and hotel rooms will remain the same. We look forward to giving you the same “First Class” service you received at this year’s event.
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